Call centre jobs 'will not exist' in five years, says Telstra chief David Thodey

By David Ramli
Updated August 22 2014 - 6:13pm, first published 4:53pm
Telstra chief executive David Thodey. Photo: James Alcock
Telstra chief executive David Thodey. Photo: James Alcock

Telstra chief executive David Thodey says call centre jobs across a range of sectors will not exist in five years thanks to the internet and smartphone applications.

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